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Our Policies

At Hosting Domains, we value our customers and wish to provide them with a positive experience. To offer you the best service possible, all customers need to follow the same rules and guidelines. These policies are intended to make Hosting Domains service available to all our customers as consistent and efficient as possible.

Account will be immediately suspended and ultimately terminated for use of (or loading of software to run) IRC's (eggdrops, bnc, BitchX, ptlink, psyBNC, etc...) or spamming of ANY KIND. Safelist double opt-in mailing services are allowed to run on our servers only. Any and all 777 Folders in /home/public_html/*.* folders are NOT allowed, regardless of (badly written) software requirements. We may charge admin time to clean out the site/server once (as is inevitable) it is exploited.

User-Supplied Content
All services may be used for lawful purposes only. Through Hosting Domains service, you may have access to chat areas, bulletin boards, webpage's, email, or other services that enable you to send or post materials ("content") and make that content available to others. You must not submit, publish, or display on the network any defamatory, inaccurate, abusive, obscene, infringing, or threatening content. In addition, you may not submit, publish, or display any content that violates any US Federal, State, or Local Law. You are solely responsible for the content you make accessible through the Hosting Domains network. You may not use the service to assist any other person or entity to violate any Federal, State, or Local Laws, Ordinances, or Regulations.

Hosting Domains is not obligated to monitor the network to examine available content. You hereby acknowledge that if we are made aware of content that is determined to be, in its sole discretion, unacceptable, undesirable, offensive, indecent, obscene, excessively violent, or otherwise objectionable, Hosting Domains has the right, but not the obligation, to edit, remove, or deny access to such content. Hosting Domains may disclose any content or records concerning a customer's account as required to satisfy any Law, Regulation, Governmental Request, or Court Order.

Pornography and sex-related merchandising are prohibited on all Hosting Domains servers with out prior approval. This includes sites that may infer sexual content, display nudity, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to Hosting Domains servers or any other server on the Internet. Links to such materials are also prohibited. In addition, any site selling or promoting bulk email service is not allowed. Below are some examples of non-acceptable content or links:

Adult Sites - Any erotic or pornographic material, links to adult sites, or advertisements for adult sites without prior approval.
Pirated Software (Warez) - Any software that is copyrighted and not freely available for distribution without cost: i.e. ROMs, ROM Emulators, and MPEG Layer 3 files (MP3s).
Copyright Violations - Violation of copyrights held by individuals and corporations or other entities can result in civil and criminal liability for the infringer.
Hacking/Phreaking - Includes sites with material, links, or resources for hacking, phreaking, viruses, anarchy, or any type of site that promotes or participates in willful harm to internet sites or providers.
Network Security.
Customers may not use the Hosting Domains network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's Security Policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. Hosting Domains will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with Law Enforcement Authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

CGI Scripts
Each Hosting Domains account comes fully equipped with its own pre-configured CGI-Bin. Customers are free to use any CGI-Scripts provided with their account or add any additional ones they require. Any CGI-Scripts deemed to be adversely affecting the server performance or the network integrity may be shut down without prior notice. CGI-Script sharing with domains not hosted by Hosting Domains is not allowed.

Chat Rooms
Hosting Domains prohibits its customers from installing outside chat rooms on their domain, as these tend to be a resource problem. Hosting Domains does provide its customers a choice of chat rooms to choose from with certain accounts. These chat rooms were designed to meet the growing needs of customers and function without hindering the performance of the servers for others.

Server Resources
Any website that uses a high amount of server resources (such as, but not limited to CPU time, memory usage, and network resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable level.

Background Running Programs
Background Daemons in general are prohibited. Hosting Domains will consider requests on a per application basis.

IRC
Hosting Domains prohibits its customers from operating IRC or IRC Bots on any of the servers in the Hosting Domains Network.

Backups / Restores
As a courtesy, Hosting Domains provides a backup service on hosting accounts. Although Hosting Domains tries to ensure these backups are complete and accurate, we cannot guarantee data integrity. It is possible that a site and/or file may not be able to be restored without our knowledge. Hosting Domains recommends that the customer periodically and frequently backup their site to their local computer. On most accounts there is a backup manager that can assist you in this process.

Commercial Advertising/Mass Mailings
You must not use the Hosting Domains network, Hosting Domains equipment, or any Hosting Domains email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the Hosting Domains network, Hosting Domains equipment or any Hosting Domains email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, without warning, Hosting Domains reserves the right to disable your domain. In addition, Hosting Domains may impose a $100 penalty for each spam policy violation. Hosting Domains solely reserves the right to refuse or cancel service to known spammers. Lastly, Hosting Domains reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.

Distribution and/or Transmission of Obscene, Indecent Speech or Materials
Violation of Indecency and Obscenity Laws can result in criminal penalties.

Intellectual Property Rights
Material accessible to you through Hosting Domains services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets, or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Hosting Domains service in a manner that would infringe, violate, dilute, or misappropriate any such rights, with respect to any material which you access or receive through the Hosting Domains network. If you use a domain name in connection with the Hosting Domains service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer.

Refusal of Service
Hosting Domains reserves the right at its sole discretion to refuse or cancel service. Violation of any of Hosting Domains rules and regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded.


Cancellation and Billing
Billing Term and Cancellation Policy. The Agreement shall remain in full force and effect until terminated by either party. Our hosting customers are on month-to-month contracts. All credit cards are billed automatically monthly. Billing is done 5-10 days prior to the first (1st) day of each month.  Hosting Domains provides you with server space, usernames, passwords, DNS entries, and an IP address, and you have the ability to use your account. You are obligated to pay for your account even if you do not use it. Accordingly, you are responsible to pay for your entire current month of service. You must also submit your request for cancellation no later then five (5) days prior to the next billing date.
For security reasons, phone requests will not constitute acceptance of any cancellation. Either party may terminate this Agreement for any reason by providing the other party five (5) days prior written notice; provided that, Hosting Domains may immediately terminate or suspend the Services and this Agreement upon written notice for Subscriber's or its users' violation of the Acceptable Use Policy. Upon any termination of this Agreement, Hosting Domains will not refund, and Subscriber is not eligible for, any remaining portion of any fee that already has been charged.
Due to security concerns, all account cancellations must be done via our online email cancellation form @ http://hosting-domains.com/setup/cancel.htm , or by Fax and contain your assigned password or the last four digits of the billing credit card number, the Domain name and reason for cancellation. The account will be considered cancelled as of the date Hosting Domains receives the request. Hosting Domains will provide the client with a cancellation notice once the cancellation request has been processed. This cancellation notice will serve as proof of your cancellation.
Cancellation may be done via our secure web form @ http://hosting-domains.com/setup/cancel.htm
Cancellation may be done by Faxing your domain name, password or last 4 digits of your billing credit card to 1-703-991-0058.
We cannot accept cancellation requests over the phone for security reasons.

Indemnification
Customer agrees that it will protect, indemnify, save, and hold Hosting Domains harmless from any and all stipulations, liabilities, losses, expenses, and claims, as well as reasonable attorney's fees assessed against Hosting Domains, its agents, customers, officers, employees, and administration that may arise or result from any service provided or performed or agreed to be performed or any product sold by its customers, agents, employees, or assigns. Customer agrees to defend, indemnify and hold Hosting Domains harmless against liabilities arising out of: (1) any injury to person or property caused by any products sold or distributed in association with Hosting Domains services; (2) any material furnished by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright violation and any defective products sold to a customer from Hosting Domains services.
If any terms or conditions are failed to be followed it will result in grounds for immediate account deactivation.